Terms of Service
Last updated: 2026-03-25
1. Introduction
These Terms of Service (“Terms”) govern your use of the Wantly platform (“Service”), operated by UAB Wantly, company code 307039973, address V. Nageviciaus str. 3, LT-08237 Vilnius, Lithuania (“we”, “us”, “our”).
By accessing or using the Service, you agree to be bound by these Terms.
2. Service Description
Wantly is a SaaS platform that enables businesses to manage product and service catalogs, create and share commercial proposals, monitor engagement, manage customer-related data, and facilitate contract and payment workflows through integrations.
3. Accounts
To use the Service, you must create an account and provide accurate and complete information.
You are responsible for:
– maintaining the confidentiality of your login credentials
– all activities that occur under your account
4. Customer Data & Roles
You retain full ownership of all data you upload or process within the Service (“Customer Data”).
For the purposes of data protection laws:
– you act as the Data Controller
– we act as the Data Processor
We process Customer Data solely:
– on your behalf
– for the purpose of providing the Service
A separate Data Processing Agreement (DPA) applies.
5. Confidentiality
We treat Customer Data as confidential.
Access to Customer Data is strictly limited to authorized personnel only where necessary for the provision, maintenance, or support of the Service, and is subject to appropriate confidentiality and security obligations.
We do not use Customer Data for our own purposes except as necessary to operate and improve the Service in accordance with applicable law.
6. Acceptable Use
You agree not to:
– use the Service for unlawful purposes
– upload or process illegal or harmful content
– attempt unauthorized access to systems or data
– interfere with the integrity or performance of the Service
We reserve the right to suspend or restrict access in case of violations.
7. Payments & Billing
7.1 Fees
Access to certain features of the Service may require payment.
Pricing is provided on our website or through individual agreements.
7.2 Payment Processing
Payments are processed via third-party providers (e.g. Stripe, PayPal, Paysera).
We do not store payment card data.
7.3 Subscriptions
Subscriptions may renew automatically unless cancelled.
7.4 Overdue Payments
We reserve the right to suspend, restrict, or terminate access to the Service in the event of overdue or unpaid fees.
7.5 Refunds
Unless required by applicable law, payments are non-refundable.
8. Third-Party Services
The Service may integrate with third-party services.
We are not responsible for:
– third-party services or tools
– their availability
– their data handling practices
9. Data & Analytics
We may collect and analyze usage data to:
– operate and improve the Service
– develop new features
– monitor performance
Such processing is carried out in accordance with our Privacy Policy.
10. Automated Insights (Scoring)
The Service may provide analytics and scoring based on user interactions.
Such insights are provided for informational purposes only and do not constitute automated decision-making with legal or similarly significant effects.
11. Intellectual Property
All intellectual property rights in the Service, including software, design, and branding, remain our exclusive property.
You retain all rights to your Customer Data.
12. Security
We implement appropriate technical and organizational measures in accordance with industry standards to protect data processed within the Service.
However, we cannot guarantee absolute security of the Service or of data transmitted through it.
13. Availability
We aim to ensure the availability and reliability of the Service but do not guarantee uninterrupted or error-free operation.
We may perform maintenance, updates, or changes at any time.
14. Limitation of Liability
To the maximum extent permitted by law:
We shall not be liable for:
– indirect, incidental, or consequential damages
– loss of profits, data, or business opportunities
Our total liability shall not exceed the amount paid by you for the Service in the preceding 12 months.
15. Termination
You may stop using the Service at any time.
We may suspend, restrict, or terminate your access to the Service if:
– you breach these Terms
– payment obligations are not fulfilled
– required by applicable law
16. Changes to Terms
We may update these Terms from time to time.
In case of material changes, we will provide notice via email or in-app notification.
17. Governing Law
These Terms are governed by the laws of the Republic of Lithuania.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Lithuania.
18. Contact
UAB Wantly
Email: get@wantly.eu
Privacy: privacy@wantly.eu
