Privacy Policy
Last updated: 2026-03-25
1. Introduction
Welcome to Wantly (operated by UAB Wantly, company code 307039973, address V. Nagevičiaus g. 3, LT-08237 Vilnius, “we”, “us”, “our”).
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains:
– what data we collect
– how we use it
– your rights
– how we comply with GDPR
2. Roles
Depending on how you use our platform, we act as:
– Data Controller – when we process your account and business data
– Data Processor – when we process your customers’ data on your behalf
If you are our customer, you are the Data Controller of your clients’ data, and we act as your Data Processor.
3. Data We Collect
3.1 Account Data
– Name, surname
– Email address
– Phone number
– Password (encrypted)
3.2 Business Data
– Company name
– Company code / VAT
3.3 Usage Data
– Actions within the platform
– Proposal activity and engagement data
– Scoring data based on user interactions
3.4 Technical Data
– Device information
– Browser data
– Cookies and tracking data
3.5 Customer Data (Processed on behalf of clients)
– Contact details
– Behavioral data (e.g. interactions with proposals)
4. How We Use Data (Legal Basis)
We process personal data under the following legal bases:
– Contract performance – to provide our SaaS services
– Legitimate interests – to improve our platform and analytics
– Consent – for marketing and non-essential cookies
– Legal obligation – for accounting and legal compliance
5. Payments
We use third-party payment providers (e.g. Stripe, PayPal, Paysera).
We do not store your payment card data. Payment data is processed directly by the providers.
6. Cookies and Tracking
We use cookies and similar technologies, including:
– Google Analytics
– Facebook Pixel
– Hotjar
– Google Tag Manager
Non-essential cookies are used only with your consent.
You can manage your cookie preferences at any time.
7. Marketing
We may send:
– product updates
– newsletters
Legal basis:
– consent (for newsletters)
– legitimate interest (for existing customers – product updates)
You can unsubscribe at any time.
8. Data Sharing
We share data with trusted service providers, including:
– AWS (hosting)
– HubSpot (CRM, email, analytics)
– Intercom (support, communication)
– Google (analytics)
– Meta/Facebook (ads)
All providers process data under strict agreements.
9. International Data Transfers
Some providers are located outside the EEA.
We ensure protection via:
– Standard Contractual Clauses (SCCs)
– GDPR-compliant safeguards
10. Data Retention
We retain data as follows:
– Account data: during account use + up to 3 years after deletion
– Contracts and documents: up to 10 years
– Analytics data: up to 24 months
– Marketing data: until consent is withdrawn
11. Security
We implement appropriate security measures, including:
– Encryption (HTTPS, AWS infrastructure)
– Access control
– System monitoring
12. Your Rights (GDPR)
You have the right to:
– Access your data
– Correct inaccurate data
– Request deletion
– Restrict processing
– Object to processing
– Data portability
– Withdraw consent
To exercise your rights, contact: privacy@wantly.eu
We respond within 1 month.
13. Automated Decision-Making
We use analytics and scoring systems to evaluate proposal engagement.
These do not produce legal or similarly significant effects.
14. Children
Our services are not intended for individuals under 16.
15. Changes to This Policy
We may update this Privacy Policy.
For significant changes, we will notify users via email or in-app notification.
16. Contact
UAB Wantly
Email: privacy@wantly.eu
You also have the right to lodge a complaint with your local data protection authority.
